Terms of Service

Terms of Service

Last Updated: June 29, 2026

Welcome to oralix.shop, operated by Solanki Creations. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Business Information

Trade Name: Solanki Creations

Brand Name: oralix.shop

Owner: Solanki Jayraj Bharatbhai

GSTIN: 24FDLPB6057H1ZJ

Email: oralix96@gmail.com

Phone: +91 9033605096

Registered Address:

B-204, Sahajanand Residency
Kosad, Minaxi Society
Amroli
Surat, Gujarat – 394107
India

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • The information you provide is accurate and complete.

3. Products and Services

We strive to ensure that all product descriptions, images, pricing, and availability are accurate.

However, we do not guarantee that:

  • Product descriptions are error-free.

  • Colors displayed on your device exactly match the actual product.

  • Products will always be available.

We reserve the right to modify, discontinue, or update products without prior notice.

4. Pricing

  • All prices are displayed in Indian Rupees (INR).

  • Prices are subject to change without prior notice.

  • Applicable taxes, if any, are included or displayed during checkout in accordance with applicable laws.

5. Orders

We reserve the right to:

  • Accept or reject any order.

  • Cancel orders suspected of fraud or unauthorized activity.

  • Limit quantities purchased by an individual customer.

  • Request additional verification before processing an order.

If an order is cancelled after payment has been received, any eligible refund will be processed to the original payment method.

6. Payments

Payments are securely processed through trusted third-party payment providers integrated with Shopify.

We do not store your credit card, debit card, UPI PIN, CVV, or online banking credentials.

7. Shipping

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery times are provided for convenience and are not guaranteed.

Delays caused by courier services, weather, government actions, or other circumstances beyond our control are not our responsibility.

8. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy.

Please review that policy before placing your order.

9. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with website security or functionality.

  • Upload malicious software, viruses, or harmful code.

  • Misrepresent your identity or provide false information.

  • Infringe upon the rights of others.

10. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Brand name

  • Product images

  • Graphics

  • Text

  • Icons

  • Website design

is the property of Solanki Creations or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. Limitation of Liability

To the maximum extent permitted by law, Solanki Creations shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website

  • Purchase or use of products

  • Website interruptions

  • Technical errors

  • Delayed deliveries

  • Unauthorized access to user information

Our total liability, if any, shall not exceed the amount paid by you for the relevant order.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, policies, or practices of any third-party websites.

14. Force Majeure

We shall not be held responsible for delays or failure to perform our obligations due to events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Fires

  • Epidemics or pandemics

  • Government restrictions

  • Strikes

  • Transportation disruptions

  • Internet or power outages

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.

16. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Any changes will be effective immediately upon posting on this page. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Solanki Creations

Brand: oralix.shop

Email: oralix96@gmail.com

Phone: +91 9033605096

Address:

B-204, Sahajanand Residency
Kosad, Minaxi Society
Amroli
Surat, Gujarat – 394107
India

Customer Support Hours:

Monday to Saturday: 10:00 AM – 7:00 PM (IST)

Sunday: Closed