Privacy Policy

Privacy Policy

Last Updated: June 29, 2026

Welcome to oralix.shop ("we", "our", or "us"). This Privacy Policy describes how Solanki Creations collects, uses, stores, and shares your personal information when you visit, use our services, or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Business Information

Trade Name: Solanki Creations

Brand Name: oralix.shop

Owner: Solanki Jayraj Bharatbhai

GSTIN: 24FDLPB6057H1ZJ

Email: oralix96@gmail.com

Phone: +91 9033605096

Registered Address:

B-204, Sahajanand Residency
Kosad, Minaxi Society
Amroli
Surat, Gujarat – 394107
India

2. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

  • Full Name

  • Billing Address

  • Shipping Address

  • Email Address

  • Mobile Number

  • Order Details

  • Payment Information (processed securely through third-party payment providers)

  • Communication History

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Time Zone

  • Website Usage Information

  • Cookies and Similar Technologies

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Process refunds and returns

  • Improve our website and customer experience

  • Detect and prevent fraud

  • Comply with legal obligations

  • Communicate promotional offers, newsletters, and updates (where permitted or with your consent)

4. Shopify Platform

Our store is powered by Shopify, which provides the online e-commerce platform that enables us to sell our products and services.

Shopify securely stores your data on protected servers behind industry-standard security measures.

5. Payment Processing

Payments are securely processed by trusted third-party payment gateways integrated with Shopify.

We do not store your credit card number, debit card number, CVV, UPI PIN, internet banking passwords, or other sensitive payment credentials.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in

  • Remember your shopping cart

  • Improve website performance

  • Analyze website traffic

  • Understand customer preferences

  • Personalize your shopping experience

  • Measure marketing effectiveness

You may disable cookies through your browser settings, although doing so may affect certain website features.

7. Sharing Your Information

We may share your information with trusted third parties, including:

  • Shopify

  • Payment service providers

  • Shipping and logistics partners

  • IT and website service providers

  • Marketing and analytics providers

  • Government or regulatory authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your transactions

  • Provide customer service

  • Maintain business records

  • Meet tax, accounting, and legal requirements

  • Resolve disputes

  • Enforce our agreements

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent where applicable

  • Restrict or object to certain processing

  • Request a copy of your personal data

To exercise these rights, please contact us using the contact details below.

11. Marketing Communications

If you choose to subscribe to our newsletters or promotional communications, we may send you:

  • Product updates

  • Special offers

  • Discount coupons

  • New arrivals

  • Promotional campaigns

You can unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

12. Children's Privacy

Our website is not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

14. International Data Transfers

Depending on the services used to operate our store, your personal information may be processed or stored in countries other than your own. Appropriate safeguards are used where required by applicable law.

15. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with a revised Last Updated date.

16. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Solanki Creations

Brand: oralix.shop

Owner: Solanki Jayraj Bharatbhai

Email: oralix96@gmail.com

Phone: +91 9033605096

Address:

B-204, Sahajanand Residency
Kosad, Minaxi Society
Amroli
Surat, Gujarat – 394107
India

Consent

By accessing or using oralix.shop, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.